1. Introduction
AdiOS Platform Private Limited (CIN: U58201TS2026PTC211867), a DPIIT-recognised startup incorporated in Hyderabad, Telangana, India ("we", "us", "our"), is committed to protecting the privacy of individuals who interact with our services.
This Privacy Policy explains how we collect, use, store, and protect personal data when you:
- Visit our website at www.adiosplat.io
- Use the AdiOS Platform product
- Receive marketing communications from us
Effective date: April 2026. This policy applies to all personal data processed by AdiOS Platform Private Limited in connection with the services listed above.
2.1 Website Visitors (adiosplat.io)
When you visit our website, we collect limited analytics data through Google Analytics (GA4: G-NHQY991VYJ):
- Page views and session duration
- Device type and browser information
- Approximate location (country and city level only)
- No personally identifiable information (PII) is collected through analytics
Cookies: We use GA4 cookies only. We do not use third-party advertising cookies.
Contact forms: When you voluntarily submit information via our waitlist or demo booking forms, we collect your name, email address, and organization.
Calendly integration: When you book a call through Calendly, your name, email, and meeting time are collected.
2.2 AdiOS Platform Users (Enterprise Product)
For users of the AdiOS Platform enterprise product, we collect:
- Account registration: name, email, organization name, role
- Usage data: feature usage patterns, error logs (anonymized)
Important: No customer data is accessed, stored, or processed by AdiOS Platform Pvt Ltd. The platform runs on the customer's own infrastructure. Customer data never leaves the customer's boundary.
2.3 What We Do NOT Collect
- We do not collect biometric data
- We do not collect Aadhaar numbers or PAN
- We do not collect financial account information
- We do not collect health records
- We do not sell, rent, or trade personal information
3. How We Use Your Information
We use the personal data we collect for the following purposes:
- Process waitlist and demo requests — to respond to your interest in AdiOS Platform
- Send product updates — only with your consent, and always with an unsubscribe option
- Improve the website experience — through anonymized analytics data
- Respond to support inquiries — to address your questions and issues
- Legal compliance — to meet our obligations under applicable law
4. DPDP Act 2023 Compliance (India)
AdiOS Platform Private Limited is committed to full compliance with the Digital Personal Data Protection Act, 2023.
4.1 Lawful Basis (Section 4)
- Consent: for marketing communications
- Legitimate interest: for website analytics and product improvement
- Contract: for customer account management
4.2 Data Principal Rights (Sections 9–12)
As a Data Principal, you have the following rights:
- Right to access your personal data
- Right to correction of inaccurate data
- Right to erasure — we will delete your data within 30 days of receiving your request
- Right to grievance redressal
- Right to nominate (in case of death or incapacity)
4.3 Data Fiduciary Obligations (Section 8)
- We implement reasonable security safeguards
- We retain data only for the duration necessary for the stated purpose
- We do not transfer personal data outside India without appropriate safeguards
- We will notify the Data Protection Board of India in case of a personal data breach
4.4 Children's Data (Section 7)
We do not knowingly collect personal data from individuals under 18 years of age. If we learn that we have collected data from a minor, we will delete it immediately.
4.5 Consent Manager
When DPDP Consent Managers become operational (expected November 2026), we will integrate with the prescribed interoperable consent framework.
5. Data Storage and Security
- Website data: hosted on GitHub Pages and Cloudflare (CDN). Servers in multiple global locations.
- Form submissions: processed through Cloudflare Workers, stored in Zoho CRM (India data center).
- Encryption: TLS 1.3 for all data in transit.
- Access control: role-based access, minimum necessary principle.
- Customer inference data: no customer inference data is ever stored by us. The AdiOS Platform runs entirely on customer infrastructure.
6. Third-Party Services
We use the following third-party services in the operation of our website and business:
7. Cookies
We use only essential and analytics cookies:
- _ga — Google Analytics identifier (expires after 2 years)
- _ga_NHQY991VYJ — GA4 session identifier (expires after 2 years)
- _gid — GA4 daily identifier (expires after 24 hours)
We do not use advertising cookies, tracking pixels, or social media trackers. You can disable cookies in your browser settings at any time.
8. International Data Transfers
- AdiOS Platform Pvt Ltd is incorporated in India.
- Website hosting involves servers outside India (GitHub Pages, Cloudflare CDN).
- CRM data (Zoho) is stored in the India data center.
- For the enterprise product: all data stays within the customer's sovereign boundary. No data leaves.
9. Data Retention
- Website analytics: 26 months (GA4 default)
- Contact form submissions: until purpose is fulfilled or erasure is requested
- Customer accounts: for the duration of the service agreement plus 6 months
- Marketing communications: until you unsubscribe
10. Your Choices
11. Data Protection Officer
- Name: Malay Baral (acting DPO)
- Email: dpo@adiosplat.io
- Address: AdiOS Platform Private Limited, Hyderabad, Telangana, India
- Response time: within 30 days of receiving your request
12. Grievance Redressal
If you have a concern about how your personal data is being handled:
- First contact: dpo@adiosplat.io
- We will respond within 30 days.
- If you are unsatisfied with our response, you may approach the Data Protection Board of India as established under the Digital Personal Data Protection Act, 2023.
13. Changes to This Policy
- We may update this policy from time to time.
- Material changes will be notified via email to registered users and announced on this website.
- Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
- Previous versions of this policy are available on request.
14. Sovereign AI Commitment
Data Sovereignty Is a Fundamental Right
AdiOS Platform is built on the principle that data sovereignty is a fundamental right — not a feature, but a foundation.
- Our product is designed so that customer data never leaves the customer's infrastructure.
- We practice what we preach: our own data handling follows the same sovereign principles.
- We comply with the Digital Personal Data Protection Act, 2023, and our product helps our customers comply as well.
- No inference data, no training data, no telemetry data leaves the customer boundary — ever.
